SHAH ALAM, May 10 (Bernama) — Datuk Seri Najib Tun Razak said the Barisan Nasional (BN) must come up with a creative and effective method of resolving the problems of the people in this modern era.
The Prime Minister, who is also the BN chairman, said the People’s Service Centre (Pakar), the call centre initiated by the Selangor BN, was among the best examples of the creative approach to tackle the people’s complaints.
“We can probably offer this approach for consideration by the other states. In the modern era, we must think of a creative and novel way of resolving the problems of the rakyat,” he said when interviewed by SelangorFM deejay, Dassky Shah Ewas, in conjunction with the launching of Pakar, here today.
Earlier, Najib who is on a one-day visit to Selangor, answered two calls to Pakar from the people who raised the problems on the joint-management body (JMB) of a condominium and the application for the setting up of a 1Malaysia Clinic. The call was also aired live on SelangorFM.
Responding to the complaint by the caller who identified himself as Edmund, on the JMB which was alleged to have been delayed for more than 12 years due to bureaucratic red tape by the developer of the condominium concerned, Najib said the problem was under the jurisdiction of the local authority under the State Government.
“Currently, the state government is under the opposition pact but if Edmund (the caller) can help the BN to wrest the state, it’s possible that we may be able resolve the problem swiftly,” he said, promising to refer the matter to the Ministry of Housing and Local Government.
On the request from an occupant of the Seri Kemuning condominium in Kota Kemuning, here, who identified himself as Mohd Nazri, for the establishment of a 1Malaysia Clinic, Najib said he would refer the matter to the Health Ministry for consideration.
Pakar, which started operations on April 9, had so far received 1,963 complaints from members of the public with 1,437 or 73 per cent of the problems having been resolved.
Among the calls received referred to the welfare of the handicapped group, senior citizens, single mothers, 1Malaysia People’s Aid (BR1M), pension, education loan, infrastructure and abandoned projects.
Earlier, Najib launched three events organised by the Selangor BN, namely the launch of the song ‘Sayangi Selangor Yakini BN’, the setting up of the national-level Persatuan Barisan Artis Nasional (BRAN), and the ‘flag-off’ for the convoy of the Selangor Taxi Drivers Association.
During the visit, Najib was also scheduled to launch the Micro, Small and Medium Enterprises Gathering dubbed “Jom Niaga” at Kompleks Karangkraf, here.
Source : Bernama